Privacy Policy
Last updated: January 2025
1. Information We Collect
At Caplenorivo Consultoría Financiera S.A. de C.V., we collect personal information that you voluntarily provide to us, including: full name, email address, phone number, and any additional information you share through our contact forms. We also automatically collect certain technical information such as IP address, browser type, and site usage data.
2. Use of Information
We use your personal information to: provide our financial advisory services, communicate with you about inquiries and requests, send relevant information about government support programs, improve our services and user experience, and comply with applicable legal obligations in Mexico.
3. Data Protection
We implement technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. We comply with the Federal Law on Protection of Personal Data Held by Private Parties (LFPDPPP) and its Regulations.
4. ARCO Rights
You have the right to Access, Rectify, Cancel, or Oppose (ARCO rights) the processing of your personal data. To exercise these rights, you can send a request to contacto@caplenorivo.com including your name, description of the right you wish to exercise, and documents proving your identity.
5. Data Transfer
We do not sell, rent, or share your personal information with third parties for commercial purposes. We may share information with service providers who help us operate our business, always under appropriate confidentiality agreements.
6. Changes to This Policy
We reserve the right to update this privacy policy periodically. We will notify you of significant changes by posting the new policy on our website and updating the last modified date.
7. Contact
If you have questions about this privacy policy or about the processing of your personal data, you can contact us at: contacto@caplenorivo.com or at our address: Av. Paseo de la Reforma 250, Col. Juárez, C.P. 06600, Mexico City, Mexico.